What is last-mile delivery?

Last-mile delivery refers to the final leg of the transportation process in which goods are transported from a distribution center or fulfillment center to the end destination, which is typically the customer's doorstep. This transportation method is crucial for e-commerce businesses and online retailers as it ensures timely and efficient delivery of goods directly to the consumer. Last-mile delivery can be done through various means, such as using traditional delivery trucks, bicycles, scooters, or even drones in some cases. The main goal of last-mile delivery is to minimize the travel time and cost associated with delivering goods while providing a convenient and reliable service to customers.